Global Project Manager

Responsibilities

• Lead end-to-end program strategies, defining project scope and driving complex, cross-functional enterprise projects.
• Manage the full project lifecycle, including developing project plans, task-driven schedules, RACI, resource plans, and change management plans.
• Drive global customer onboarding, customer migrations, and internal initiatives to improve performance and efficiency.
• Facilitate project meetings, status reporting, and problem resolution while ensuring transparent communication with stakeholders.
• Collaborate closely with Executive Sponsors and subject matter experts to drive decision-making and program deliverables.
• Plan, build, and manage Smartsheet architecture aligned with global processes and automation solutions.
• Represent projects at governance forums or steering committee meetings.

Requirements

• 5+ years of project management experience with a proven track record of delivering results.
• Extensive experience managing large-scale customer migration projects.
• Proficiency in Smartsheet, MS Project, and MS Office applications.
• Strong analytical, critical thinking, and solution-oriented problem-solving skills.
• Ability to lead globally distributed teams and manage multiple priorities in a fast-paced environment.
• Excellent oral and written communication skills, with the ability to translate complex technical information for diverse audiences.

Benefits

• Flexible benefits tailored to your location, including health, welfare, and retirement programs.
• Access to a vast learning platform with over 20,000 courses to support career development.
• Travel perks, including weekly deals on flights, hotels, cruises, and car rentals.
• An inclusive culture with global INclusion Groups to support diverse identities and initiatives.

About the Company

Amex GBT is a global leader in travel management, where colleagues find inspiration in travel as a force for good. We offer an inclusive and collaborative culture designed to help our team members achieve success and make a meaningful impact on the travel industry.