Global Operations Specialist

Responsibilities

• Execute the movement of ocean and air freight shipments from booking at origin to final delivery at destination
• Maintain communications with transportation and warehousing partners to facilitate shipment progress
• Work cross-functionally within Flexport to ensure shipments move on time and exceptions are handled appropriately
• Own data quality by validating booked shipments, tracking status, and validating shipment schedules
• Follow Standard Operating Procedures (SOPs) to meet internal KPIs and Service-Level Agreements (SLAs)
• Use metrics to identify opportunities for process improvement and performance optimization

Requirements

• Bachelor's/Associate's degree OR 1+ year of relevant experience
• Strong written and verbal communication skills
• High attention to detail in a fast-paced, high-energy environment
• Proficiency in Google Suite or Microsoft Suite (specifically Sheets/Excel)
• Fluency in English (written and verbal)
• A "compliance first" attitude regarding industry regulations

About the Company

Flexport is building the platform for global trade. We connect more than 10,000 clients across 112 countries, using innovative technology and supply chain expertise to make global commerce easier for businesses of all sizes.