Global Head of GTM Systems

Responsibilities

• Act as the global owner of the Sales and Customer Success technology stack across six regions
• Evaluate, select, and support the rollout of AI-led sales and prospecting tools
• Manage vendor relationships, including contract reviews, renewals, and license management
• Own platform configuration, Salesforce integrations, and cross-tool field mapping
• Drive global and regional training initiatives and develop role-based enablement materials
• Build and maintain reporting, dashboards, and data hygiene standards across the stack
• Partner with IT, Security, and Procurement to ensure system integrity and data privacy

Requirements

• Experience owning and managing a global sales or customer success technology stack
• Strong expertise in Salesforce configuration and system integrations
• Proven experience with vendor selection, contract negotiation, and license management
• Demonstrated success driving technology adoption, training, and optimization
• Ability to work cross-functionally with Sales, CS, IT, Security, and Marketing teams
• Based in North America and able to collaborate with global stakeholders

Benefits

• Comprehensive paid time off including vacation, sick, personal, and diversity days
• Health and wellness programs including medical, dental, vision, and fertility care
• 401k program with partial match
• Travel perks and discounts
• Tuition reimbursement and employee share plans
• Opportunities for global career growth within the Flight Centre Travel Group network

About the Company

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands globally. We aim to make the end-to-end travel experience faster, simpler, and easier for our customers by blending personal service with an expert technology suite.