Global Head of GTM Systems

Responsibilities

• Act as the global owner of the Sales and Customer Success technology stack across six regions
• Own platform configuration, Salesforce integrations, and cross-tool field mapping
• Evaluate, select, and support the rollout of AI-led sales and prospecting tools
• Manage vendor relationships, including contract reviews, renewals, and cost control
• Drive global technology adoption through training initiatives and role-based enablement materials
• Track usage metrics and maintain reporting dashboards to inform strategic decisions
• Enforce data hygiene standards and governance policies across the entire stack
• Partner cross-functionally with Sales, CS, IT, Security, and Product Marketing

Requirements

• Experience owning and managing a global sales or customer success technology stack
• Strong expertise in Salesforce configuration and system integrations
• Proven experience with vendor selection, contract negotiation, and license management
• Demonstrated success driving technology adoption, training, and optimization
• Ability to work cross-functionally with diverse global stakeholders
• Based in North America and able to collaborate with international teams

Benefits

• Comprehensive paid time off including vacation, sick, personal, and diversity days
• Health and wellness programs including medical, dental, vision, and fertility care
• 401k program with partial match
• Travel perks and discounts
• Tuition reimbursement program
• Employee share plan with partial company match
• Opportunities for global career growth within the FCTG network

About the Company

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands globally. We aim to make the end-to-end travel experience faster, simpler, and easier for our customers by blending personal service with an expert technology suite. We operate a global network spanning Australia, Canada, USA, UK, South Africa, and New Zealand.