Global Head of Facilities

About the Company

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission is to make data-driven, preventative care accessible to more people through proprietary technology and direct clinical care.

Responsibilities

• Define and own the global facilities strategy, setting consistent standards and operating procedures across all markets
• Build scalable playbooks, tooling, and reporting frameworks for efficient global growth
• Lead, mentor, and develop a team of regional Facilities Managers
• Partner with Expansion, Operations, and Medical teams to develop repeatable models for clinic maintenance and upkeep
• Oversee global vendor relationships and strategic service agreements
• Ensure all facilities meet regulatory, safety, and healthcare compliance requirements
• Own the global facilities budget and drive financial rigour
• Define and track KPIs across hard services, soft services, security, and compliance

Requirements

• Significant global leadership experience in facilities management (hard/soft services, security, and health and safety)
• Technical competence in mechanical, electrical, and building systems
• Proven experience managing health and safety compliance across multiple jurisdictions
• Strong commercial acumen and experience managing sizeable facilities budgets
• Experience with facilities management platforms and data reporting tools
• Outstanding communication and stakeholder management skills
• Ability to travel internationally to regional sites as needed

Preferred Qualifications

• Experience in premium retail, luxury hospitality, or consumer brand environments
• Professional qualifications in facilities management, health and safety, or building services engineering (e.g., NEBOSH, IWFM, BIFM)
• Track record of building facilities teams with a focus on craft culture