Global Deal Desk Manager

Responsibilities

• Own and drive Deal Desk engagement for Enterprise opportunities across the Americas, acting as the primary point of contact for complex quoting and commercial structuring.
• Partner with Sales leadership to develop deal strategies that balance growth, competitiveness, risk, and profitability.
• Lead deal governance for AMS Enterprise deals, ensuring correct approval routing and compliance with commercial policy.
• Facilitate alignment across Finance, Legal, Product, and Sales to drive timely decisions on escalated transactions.
• Translate global commercial policy into practical workflows, playbooks, and enablement tools for the sales team.
• Mentor and upskill Deal Desk specialists through coaching and best-practice sharing.
• Monitor performance drivers such as cycle time and discount trends to lead continuous process improvement initiatives.

Requirements

• 5+ years of experience in Deal Desk, Commercial Operations, Revenue Operations, or a comparable role within the SaaS or technology industry.
• Proven track record of supporting and closing complex Enterprise deals involving multi-stakeholder approval cycles.
• Strong commercial judgment and financial acumen regarding pricing, discounting, and SaaS contracting fundamentals.
• Experience operationalizing commercial policy and driving adoption through cross-functional enablement.
• Excellent stakeholder management skills with the ability to influence leadership under time pressure.
• Proficiency with Salesforce CRM and experience working with CPQ or similar approval workflows.
• Ability to support global deal coverage across different time zones as required.

Benefits

• Competitive compensation including stock-based options.
• Comprehensive health insurance package, including 100% employer-paid medical coverage.
• 401(k) with employer matching.
• Flexible PTO and paid holidays.
• Up to 12 weeks of parental leave.
• 100% employer-paid basic life, short-term, and long-term disability insurance.
• Quarterly teambuilding events and leadership luncheons.

About the Company

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving, and automating digital processes to make work work better. Our software solutions harness the power of AI to shape the future of digitalization for hundreds of millions of users and over 645,000 customers worldwide.