Global Client General Manager

Responsibilities

• Lead strategic client retention and growth plans for a dedicated account portfolio
• Proactively identify risks to the portfolio and develop/implement action plans
• Collaborate with operations and other internal Amex GBT teams
• Influence key client decision makers by educating them on Amex GBT’s value and differentiators
• Drive transaction revenue growth for Amex GBT and key suppliers
• Share client and market trends with internal and external leadership

Requirements

• Solid understanding of the business travel industry
• Strong project management and organizational skills
• Professional written and verbal communication skills
• Ability to prioritize and handle competing demands in a fast-paced environment
• Proactive approach to identifying and resolving challenges
• Adaptability and flexibility in a global business context

Preferred Qualifications

• Experience in a similar role supporting global clients

Benefits

• Flexible benefits including health, welfare, and retirement programs
• Travel perks with access to deals on flights, hotels, cruises, and car rentals
• Extensive professional development via a learning platform with over 20,000 courses
• Inclusive culture with access to global INclusion Groups

About the Company

Amex GBT is a global leader in business travel, helping colleagues find inspiration in travel as a force for good. We offer an inclusive and collaborative culture where every voice is valued.