Gestor Administrativo Comercial & Backoffice Canal Broker

Responsibilities

• Support the commercialization of Cyber insurance through the mediation network to develop and retain the client portfolio.
• Manage administrative tasks related to sales, distribution channels, and client portfolio management, including policy renewals and issuances.
• Assist the commercial area with broker obligations, sales tracking, quotations, and product advisory for new mediators.
• Provide detailed technical and commercial information regarding Cyber insurance coverages, exclusions, and requirements.
• Accompany and advise high-value brokers through organized follow-ups and structured commercial plans.
• Coordinate with internal departments such as underwriting, production, and claims to ensure correct insurance implementation.
• Resolve technical queries and operational incidents arising within the mediation channel.

Requirements

• 3-5 years of experience in sales back-office roles, preferably within the insurance sector (insurers or brokers).
• Proven experience managing high volumes of administrative tasks related to insurance business.
• Advanced proficiency in Microsoft Office.
• English language proficiency at a B2 level (speaking, writing, and comprehension).
• Ability to work under pressure and maintain long-term commercial relationships.

Preferred Qualifications

• Possession of an Insurance Broker title (Group I or II).
• Existing network of contacts within the insurance/broker channel.
• Availability to travel if necessary.

Benefits

• Transformative projects with high social and digital impact.
• Professional development and global mobility opportunities.
• Work-life balance and flexible working arrangements.
• 27 working days of annual vacation.
• Comprehensive social benefits including life and accident insurance, medical insurance for the family unit, and a meal voucher card.
• Flexible remuneration plan and pension plan options.

About the Company

Telefónica is a global telecommunications and technology company that connects people, businesses, and communities through next-generation networks and advanced digital solutions such as cloud, AI, IoT, and cybersecurity. With over 100 years of history, we drive responsible digital transformation to design the future.