Gerente de Producto

Responsibilities

• Monitor key app health metrics including crashes, load times, errors, and availability
• Analyze user behavior within the app to detect friction points or funnel drop-offs
• Identify performance issues such as latency, response times, and bottlenecks
• Generate actionable insights for product and technology teams
• Build and maintain monitoring dashboards for performance and user experience
• Analyze user sessions to detect errors, dead clicks, or UX issues
• Collaborate with UX teams to validate hypotheses and prioritize improvements
• Define and track digital experience KPIs such as conversion and drop-off rates

Requirements

• 2–4 years of experience in data analysis, digital performance, or product analytics
• Proven experience working with mobile app metrics or digital platforms
• Advanced proficiency in Glassbox
• Advanced Excel skills and experience with Power BI or Tableau
• Strong analytical capacity and data-driven mindset
• Knowledge of A/B testing and experimentation methodologies
• Understanding of UX/UI principles
• Intermediate English proficiency

Preferred Qualifications

• Experience in digital banking or transactional applications

About the Company

Banorte is a leading financial institution dedicated to driving transformation and innovation in Mexico. We combine solidarity, innovation, respect, loyalty, and responsibility to build the best team in the financial sector.