Gerente de Operaciones

Responsibilities

• Evaluate requirements for new acquiring products and services to determine operational viability, impacts, and budget implications.
• Plan and manage activities necessary for the development of products, services, and operational changes.
• Coordinate with third-party providers such as Visa, Mastercard, Prosa, and EGlobal to ensure successful integration.
• Negotiate Service Level Agreements (SLAs) with providers and internal areas for operational support.
• Manage the generation of inputs for certification and production testing.
• Collaborate on production testing during product releases to ensure zero impact on customers and services.
• Monitor and provide support to user areas during the productive monitoring stage of new implementations.

Requirements

• Professional degree in an administrative field.
• Minimum of 2 years of experience in acquiring operations and project administration.
• Proven experience with acquiring operations and platforms such as Visa, Prosa, or EGlobal.
• Proficiency in Microsoft Project.
• Basic English language skills.

About the Company

Banorte is a leading financial institution in Mexico, driven by innovation, solidarity, and responsibility. We seek extraordinary talent to help drive the country's transformation and growth through excellence in the financial sector.