General Manager

Responsibilities

• Oversee all aspects of daily operations, including scheduling, workflow management, and quality control
• Ensure efficient use of resources and high standards of service delivery
• Implement and enforce safety protocols and industry regulations
• Foster a positive work environment by providing ongoing coaching opportunities
• Uphold a customer-centric approach by ensuring prompt and courteous service
• Address customer concerns and complaints on Yelp and Google Reviews
• Maintain strong relationships with customers to enhance loyalty and satisfaction
• Maintain accurate records of operations, financial transactions, and employee activities
• Prepare regular reports for management regarding shop performance and key metrics

Requirements

• Proven experience as a General Manager or similar role in an auto mechanic shop
• Proficiency in Digital Visual Inspections and Procedures
• Sound knowledge of automotive systems, repair techniques, and industry standards
• Solid understanding of financial management and budgeting
• Degree in Business Administration, Automotive Technology, or similar technical college
• Ability to drive manual transmission vehicles
• Ability to lift and/or move over 50 pounds and work in tight spaces

Preferred Qualifications

• Experience with Autoflow or similar platforms

Benefits

• $100,000 - $120,000 Base + ($30,000 - $40,000 bonus + 5% profit sharing)
• PTO, Sick Leave, and 6 Annual Paid Holidays
• Medical, Dental, and Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount on Service and Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program