General Manager

About the Company

Squishable is a close-knit team of designers, artists, and pop culture fanatics who create adorable plush and lifestyle products. We strive to create a customer experience based on sharing our love and passion for the brand while building long-lasting relationships.

Responsibilities

• Oversee daily retail store operations to ensure smooth and effective functioning
• Motivate sales teams, create business strategies, and train new staff
• Manage opening and closing procedures and handle day-start/day-end cash accurately
• Maintain accurate inventory levels and ensure punctual restocking of merchandise
• Maintain high standards of merchandise presentation
• Foster an enthusiastic, fun, and memorable environment in the shop
• Assist with POS transactions and customer inquiries
• Adhere to all company policies, practices, and safety standards

Requirements

• 2-3 years of retail management experience
• 2-5 years of customer service experience
• Exceptional organizational and communication skills
• Ability to work a flexible schedule including early mornings, nights, weekends, and holidays
• Proficiency with Microsoft Office Suite or related software
• Ability to lift cartons up to 25 lbs
• High emotional intelligence and ability to manage diverse teams

Benefits

• Hourly rate of $70,500-$73,000
• 100% employer-paid health, short-term disability, long-term disability, and life insurance
• Affordable vision and dental insurance
• 18 days of PTO per year plus 2 floating holidays
• 401(k) with employer matching
• Generous employee discount