General Manager

Responsibilities

• Lead a high-performing Pet Care Center by managing people, performance, and operational excellence.
• Champion the health, safety, and humane care of all animals in accordance with Petco standards.
• Build and lead an inclusive, energized team through hiring, training, coaching, and talent development.
• Drive sales growth, profitability, and operational excellence by analyzing financial and operational results.
• Manage labor, payroll, and expenses to maximize productivity and business results.
• Execute merchandising, inventory, and operational processes to brand and safety standards.
• Maintain store appearance, cleanliness, and strict loss prevention and inventory controls.

Requirements

• 3+ years of management experience (retail leadership preferred).
• Strong people leadership, coaching, and talent development skills.
• Solid business, financial, and operational acumen.
• Excellent communication, problem-solving, and organizational abilities.
• High school diploma or GED.
• Ability to lift and move merchandise or animals weighing up to 50 pounds.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits

• Purpose-driven work that makes a real difference in the lives of pets and pet parents.
• Growth opportunities through structured development programs and career pathways.
• A collaborative culture that values authenticity, inclusion, and teamwork.

About the Company

Petco is "where the pets go" to find everything they need to live their best lives. For more than 60 years, we have nurtured the pet-human bond through products, services, and expert support. With over 1,500 stores across the U.S., Mexico, and Puerto Rico, we are a team of 29,000+ dedicated to putting pets first and helping them live their best lives.