General Manager

Responsibilities

• Lead a high-performing Pet Care Center by managing people, performance, and operational excellence
• Champion the health, safety, and humane care of all animals in accordance with Petco standards
• Build and lead an inclusive, energized team through hiring, training, coaching, and talent development
• Drive sales growth, profitability, and operational results by analyzing financial and operational data
• Manage labor, payroll, and expenses to maximize productivity
• Execute merchandising, inventory, and operational processes to brand and safety standards
• Maintain store appearance, cleanliness, and strict loss prevention and inventory controls

Requirements

• 3+ years of management experience
• Strong people leadership, coaching, and talent development skills
• Solid business, financial, and operational acumen
• Excellent communication, problem-solving, and organizational abilities
• High school diploma or GED

Preferred Qualifications

• Previous retail leadership experience

Benefits

• Purpose-driven work making a real difference for pets and people
• Growth opportunities through professional development programs and career pathways
• A culture that values authenticity, inclusion, and teamwork
• Comprehensive total rewards including health and financial benefits, 401K, incentives, and PTO

About the Company

Petco is a leading pet retailer dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through products, services, and expert support across more than 1,500 stores in the U.S., Mexico, and Puerto Rico.