General Manager, Hope Lodge

Responsibilities

• Drive implementation of strategic initiatives to optimize lodge operations
• Lead, coach, and develop lodge staff to foster service excellence
• Oversee all lodge operations including guest services and facility maintenance
• Enhance community partnerships, donor engagement, and volunteer participation
• Manage budgets and monitor financial performance
• Track and report key performance metrics

Requirements

• High School Diploma or Equivalent (Bachelor's Degree preferred)
• 3-5 years of experience in nonprofit management, healthcare administration, or hospitality management
• Proven leadership experience in a nonprofit, healthcare, or hospitality setting
• Proficiency in Microsoft Office Suite and hotel management systems (HMS)
• Strong communication, interpersonal, and organizational skills

Benefits

• Generous paid time off policy
• Medical and dental benefits
• Retirement benefits
• Wellness programs
• Professional development programs

About the Company

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day.