General Manager

Responsibilities

• Deliver exceptional, high-touch service across all channels including in-showroom, online, and virtual consultations
• Own showroom sales targets and KPIs, building strategies to meet and exceed goals
• Cultivate relationships with trade clients and local design professionals
• Hire, train, and lead a team of Design Experts and Showroom Associates
• Manage showroom operations including staffing, scheduling, inventory, and visual standards
• Leverage CRM systems, Slack, and Google Suite to manage client relationships and operations

Requirements

• 2+ years of experience in sales management, retail, or design services
• Proven track record of meeting or exceeding revenue goals
• Experience hiring, managing, and developing team members
• Proficiency with CRM tools, Google Suite, and Slack
• Ability to work a retail schedule, including weekends and holidays
• Ability to lift/move up to 50 lbs and stand/move throughout the day

Benefits

• Compensation: $90K OTE (Base + Bonus)
• Generous PTO, paid parental leave, and volunteer days
• Health, dental, vision, and disability insurance
• 401(k) with match
• Furniture discounts, free design services, and annual merchandise credit

About the Company

Burrow, part of the Havenly Brands family, is setting a new standard in furniture with clever design for every corner of your home. Burrow rethinks how furniture is built, shipped, and fits into your life through modular and smart designs.