General Manager

Responsibilities

• Provide quality and genuine hospitality in a timely manner
• Ensure guests feel important and welcome in the restaurant
• Lead and coach the team towards exceptional guest service and employee satisfaction
• Manage effective hiring, training, development, and performance management
• Guide all unit departments in upholding business operation excellence and efficiency
• Manage P&L considerations according to budget and verify payroll
• Develop and implement strategies for revenue enhancement and cost containment
• Run hands-on shifts during high-volume periods
• Ensure adherence to all company safety and sanitation policies

Requirements

• 7+ years of experience in Restaurant/Hospitality Leadership preferred
• Proficient knowledge of food cost management systems and processes
• Strong financial acumen
• Excellent communication skills for managing teams and interacting with guests
• Ability to lead and empower a team
• Ability to taste and evaluate food and beverage products
• Flexibility to work various shifts and undefined end times
• Physical ability to stand for long periods and lift up to 20+ pounds

About the Company

2nd Star Tavern is a welcoming environment where people of all ages enjoy good food, cold drinks, and local sports. As part of the Fabio Viviani Hospitality Group, we strive to embrace uniqueness and celebrate the individual story of every team member.