General Manager

Responsibilities

• Hire, train, schedule, and supervise staff including Assistant General Managers and Fitness Consultants
• Communicate goals, expectations, and procedures to staff members
• Set and achieve membership and revenue goals while tracking KPIs
• Provide constructive performance feedback to staff
• Ensure high-quality customer service by addressing member concerns and inquiries
• Maintain compliance with health and safety regulations and implement safety protocols
• Supervise facility maintenance and cleanliness of equipment and common areas
• Communicate calmly and clearly with staff and members during emergencies

Requirements

• Must successfully pass background check
• CPR certification required within 30 days of hire
• Ability to work in a gym setting and move about club floors
• Ability to access and operate company computer systems
• Ability to bend routinely and lift more than 40 lbs

Preferred Qualifications

• 2 years of sales management experience
• 3-4 years of customer service experience
• Prior experience or strong interest in the fitness industry
• Strong communication and relationship building skills
• Excellent MS Office skills

Benefits

• Free membership for you and one family member
• Discounted Personal Training and merchandise
• Daily Pay access
• Group Health, dental, vision, and Supplemental Life insurance
• 401(k) with company matching
• Vacation, holiday, and sick pay
• Personal education growth options via Sophia Learning

About the Company

EōS Fitness is a bold, upbeat, and motivating fitness provider dedicated to creating loyal, lifelong fans and exercise practitioners.