General Manager

Responsibilities

• Manage profit and loss, drive sales, and develop the leadership team
• Hire, train, schedule, and supervise staff including Assistant General Managers and Fitness Consultants
• Set and achieve membership and revenue goals while tracking KPIs
• Ensure high-quality customer service by addressing member concerns and inquiries
• Maintain facility cleanliness and ensure compliance with health and safety regulations
• Communicate calmly and clearly with staff and members during emergencies

Requirements

• Must successfully pass background check
• CPR certification required within 30 days of hire
• Ability to work in a gym setting and move about club floors
• Ability to bend routinely and lift more than 40 lbs
• Proficiency in MS Office and company computer systems

Preferred Qualifications

• 2 years of sales management experience
• 3-4 years of customer service experience
• Prior experience or strong interest in the fitness industry
• Strong communication and relationship-building skills

Benefits

• Free membership for you and one family member
• Discounted personal training and merchandise
• Daily Pay access
• Group health, dental, vision, and supplemental life insurance
• 401(k) with company matching
• Personal education growth options via Sophia Learning