General Manager

Responsibilities

• Hiring, training, scheduling, and supervising staff members
• Communicating goals, expectations, and procedures to staff
• Setting and achieving membership and revenue goals while tracking KPIs
• Providing constructive performance feedback to staff
• Ensuring high-quality customer service and resolving member concerns
• Engaging with members in a friendly and approachable manner
• Ensuring compliance with health and safety regulations
• Supervising facility maintenance and cleanliness
• Communicating calmly during emergencies or unexpected disruptions

Requirements

• Successful completion of a background check
• CPR certification required within 30 days of hire
• Ability to work in a gym setting and move about club floors
• Ability to operate company computer systems and enter data
• Ability to bend routinely and lift more than 40 lbs

Preferred Qualifications

• 2 years of sales management experience
• 3-4 years of customer service experience
• Prior experience or strong interest in the fitness industry
• Strong communication and relationship building skills
• Excellent MS Office skills

Benefits

• Free membership for you and one family member
• Discounted personal training and merchandise
• Daily Pay access
• Group health, dental, vision, and supplemental life insurance
• 401(k) with company matching
• Personal education growth options via Sophia Learning

About the Company

EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners through a high-energy work environment and a commitment to personal responsibility and teamwork.