General Manager

Responsibilities

• Assume full accountability for all restaurant operations, including sales and profitability targets
• Manage, coach, and recognize team member performance to drive operational efficiency
• Oversee hiring processes, including interviews, references, and new hire orientations
• Optimize labor and workforce planning through effective scheduling and deployment
• Ensure adherence to all company policies, food preparation standards, and cleaning processes
• Maintain a focus on guest service and speed of service to meet company timeliness goals
• Provide hands-on support by ensuring proper coverage of all restaurant workstations

Requirements

• At least 18 years of age
• 3+ years of management experience, preferably in a restaurant environment
• Valid driver's license and a reliable vehicle for company business
• Ability to obtain ServSafe Certification

Preferred Qualifications

• High school diploma or GED

Benefits

• Competitive pay and quarterly bonuses
• Medical, dental, and vision insurance
• 401(k) plan with match and immediate vesting
• Paid vacation and paid sick time
• Tuition reimbursement
• Free meals during shifts and employee discounts
• Career growth potential through internal promotion

About the Company

El Pollo Loco is dedicated to providing exceptional guest experiences through high-quality, fire-grilled food. We believe our people are our secret ingredient, and we strive to provide a workplace where team members can express themselves, develop professionally, and enjoy a healthy work-life balance.