General Manager

Responsibilities

• Assume full accountability for all restaurant operations, ensuring adherence to company policies and standards.
• Manage, coach, and recognize team member performance to drive operational efficiency.
• Optimize labor and workforce planning through effective scheduling and deployment.
• Oversee the hiring process, including interviews, references, and new hire orientations.
• Maintain a focus on guest service and speed of service to meet company timeliness goals.
• Execute and train the team on opening and closing procedures, food preparation, and cleaning processes.
• Meet or exceed sales and profitability targets through strategic management.

Requirements

• Must be at least 18 years old.
• 3+ years of management experience, preferably in a restaurant environment.
• High school diploma or GED preferred.
• Valid driver's license and a reliable vehicle for company business.
• Ability to obtain ServSafe Certification.

Benefits

• Competitive pay and quarterly bonuses.
• Medical, Dental, and Vision insurance plus Flexible Spending Account.
• 401(K) plan with match and immediate vesting.
• Paid vacation and paid sick time.
• Free meals during shifts and employee discounts.
• Tuition reimbursement and excellent career growth potential.
• Life, Legal, Long Term Disability, and Pet Insurance.
• No overnight hours.

About the Company

El Pollo Loco is dedicated to providing exceptional guest experiences through fire-grilled chicken and a passionate team. We pride ourselves on fostering a culture where employees can express, develop, and belong while maintaining a healthy work-life balance.