General Manager

Responsibilities

• Assume full accountability for all restaurant operations, ensuring adherence to company policies and standards.
• Strategically manage, coach, and recognize team member performance to drive operational efficiency.
• Optimize labor and workforce planning through effective scheduling and deployment based on sales projections.
• Oversee the hiring process, including interviews, references, and new hire orientations.
• Maintain a focus on guest service and speed of service to meet company timeliness goals.
• Execute and train the team on opening and closing procedures, food preparation, and cleaning processes.

Requirements

• Must be at least 18 years of age.
• 3+ years of management experience, preferably in a restaurant environment.
• High school diploma or GED preferred.
• Valid driver's license and a reliable vehicle for company business.
• Ability to obtain ServSafe Certification.

Benefits

• Competitive pay and quarterly bonus potential.
• Medical, dental, and vision insurance plus HSA savings account.
• 401(k) retirement plan with company match and immediate vesting.
• Paid vacation and sick time.
• Tuition reimbursement and career growth opportunities.
• Employee discounts on food and free meals during shifts.
• Work-life balance with no overnight shifts.

About the Company

El Pollo Loco is a fast-growing restaurant chain dedicated to serving high-quality, fire-grilled food. Driven by our core values of being simple, together, relentless, and nimble, we pride ourselves on a strong culture recognized as a Great Place to Work®. We believe our people are our secret ingredient and strive to provide an environment where team members can express, develop, and belong.