General Manager

Responsibilities

• Oversee all aspects of hotel operations including Rooms, Housekeeping, Engineering, Food & Beverage, Sales, and Guest Services
• Drive financial performance including revenue, expense controls, labor management, and GOP performance
• Lead forecasting, budgeting, and P&L accountability
• Ensure strong guest satisfaction, service recovery, and brand standards execution
• Lead, develop, and hold accountable the hotel leadership team
• Support sales efforts and partner with commercial leadership to grow market share
• Maintain brand compliance, quality assurance readiness, and operational discipline
• Oversee meeting and event operations
• Support capital planning, maintenance priorities, and asset preservation
• Build an engaged culture focused on performance, service, and retention

Requirements

• 5+ years progressive hotel leadership experience
• Prior General Manager or strong Assistant General Manager experience in a branded hotel
• Strong background in financial management, labor controls, and guest service performance
• Proven ability to lead teams, solve problems, and drive results
• Experience with P&L accountability, forecasting, and operational planning

Preferred Qualifications

• Full-service hotel experience
• Experience with Hilton brand standards
• Systems knowledge such as OnQ or similar

Benefits

• Base salary of $95,000–$115,000
• Performance-based bonus opportunity
• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k)