General Manager

Responsibilities

• Manage day-to-day business and operational functions of the O2 Academy Liverpool
• Lead, develop, and motivate a large, diverse team to ensure high-quality service
• Maximise the events diary by generating commercial and creative opportunities for shows and club events
• Act as the primary point of contact for all contracted events and maintain client relationships
• Oversee all licensing administration, risk assessments, and health and safety compliance
• Manage venue budgets, forecasting, and operating costs to meet or exceed annual targets
• Ensure the venue is maintained to the highest standards and oversee building maintenance
• Represent the venue and company professionally to local authorities and the public

Requirements

• Proven background in live entertainment or high-volume venue management
• Experience managing large teams in a fast-paced environment
• Strong knowledge of health and safety regulations and licensing laws
• Proficiency in Microsoft Office packages
• Strong P&L awareness and experience with budgeting and cost control
• Excellent communication, diplomacy, and problem-solving skills
• Ability to work irregular hours, including evenings, weekends, and public holidays

Preferred Qualifications

• Personal licence holder
• Demonstrable track record in booking and promoting live events
• Experience in driving business growth and increasing employee productivity

About the Company

Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues. As part of Live Nation Entertainment, we host unforgettable live performances in iconic locations, inspiring both artists and audiences through world-class entertainment.