GBS Intermed A/R Associate Spain and Portugal

Responsibilities

• Oversee the Spain and Portugal region, providing support across both countries and the SCS and SP business units
• Conduct research and data investigation activities to support core team processes
• Manage and process cash applications and execute mass case applications
• Perform detailed analysis to support decision-making and prepare accounts receivable reports
• Respond to internal and external customer inquiries regarding cash application issues within required service level agreements
• Handle refund management processes and manage escalations to ensure proper resolution

Requirements

• Bachelor's, Technical, or technological degree in administration, finance, or a related field
• Minimum of 6 months of experience in administration or finance preferred
• Intermediate English proficiency (approximately 70%)
• Intermediate Excel skills and knowledge
• Ability to work the nightshift (Monday to Friday, 2:00 am - 11:30 am)
• Strong sense of responsibility, punctuality, and ability to work effectively in a team environment
• Assertive and professional communication skills

About the Company

UPS is a global transportation and logistics leader operating in more than 220 countries and territories. Founded in 1907, the company is committed to moving the world forward by delivering what matters through innovative solutions and a dedicated global workforce.