Posted a day ago
Gaming Operations Manager
ENI-ONE.LTD
Requirements
iGaming experience, CRM and retention strategy expertise, Customer Support and VIP management, Team leadership and mentoring, Data-driven analytical mindset
Skills
CRM
About the role
Responsibilities
- Oversee daily gaming operations to ensure smooth and efficient execution
- Lead CRM and retention strategies across the entire player lifecycle
- Manage Customer Support and VIP programs to enhance player experience
- Collaborate closely with Product, Marketing, and Tech teams
- Analyze player data to optimize performance and engagement metrics
- Lead, manage, and mentor support and VIP teams
Requirements
- Strong experience in iGaming operations, CRM, support, or VIP management
- Solid understanding of customer lifecycle and engagement strategies
- Proven leadership and team management experience
- Strong analytical and data-driven mindset
- Ability to work in a fast-paced, performance-driven environment
- Willingness to relocate to Serbia
About the Company
ENI-ONE.LTD is a dynamic organization focused on delivering high-quality gaming experiences through operational excellence and strategic player engagement.
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ENI-ONE.LTD · Belgrade
