Functional Consultant, Workday

Responsibilities

• Provide day-to-day support and administration of the Workday HCM product, including Core HCM, Absence, Recruitment, Performance, and Talent Management
• Troubleshoot and resolve system issues, incidents, and user queries to ensure minimal business disruption
• Support Workday business processes by monitoring, maintaining, and enhancing configurations to meet evolving business needs
• Participate in testing activities across releases and changes
• Contribute to Workday release management by assessing the impact of biannual releases and supporting feature adoption
• Develop and maintain documentation, including business process flows, configuration design, and user guidance materials
• Adhere to established change management processes to ensure all system updates are documented, tested, and deployed according to governance standards

Requirements

• Proven experience working with Workday HCM in a delivery, optimisation, or support role
• Strong knowledge of Workday functionality, including configuration, security, business process frameworks, and reporting (e.g., calculated fields)
• Experience partnering with stakeholders and cross-functional teams to deliver practical solutions
• Strong problem-solving and analytical skills with the ability to troubleshoot system issues
• Experience in eliciting, clarifying, and validating business requirements

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business, or a related discipline
• Workday certifications

Benefits

• Access to the BWell program, including fitness challenges and discounts on health insurance and gym memberships
• Various travel perks, retail discounts, and employee referral rewards
• Flexible leave options, including enhanced family support and options to purchase additional leave
• Professional development support and formal training programs to accelerate your career

About the Company

BDO is a global professional services firm connected to local markets. We provide specialist expertise to help businesses achieve their goals through an open and collaborative culture. We are committed to inclusive recruitment and are recognised as an Inclusive Employer and an Employer of Choice for Gender Equality.