Fulfilment Executive

Responsibilities

• Hand-deliver diamonds to local customers when needed
• Collect diamonds and jewellery from local suppliers, perform quality checks, and prepare items for shipment
• Perform jewellery QC, including checking for manufacturing defects and confirming product specifications
• Identify discrepancies between products received and purchase order specifications
• Inspect jewellery for damage, scratches, and loose stones before dispatch
• Create shipments using the Nivoda platform and manage labels
• Receive consolidated shipments via Brinks, UPS, FedEx, etc.
• Liaise with suppliers regarding shipments and forward invoices to finance
• Assist customer support with shipping queries and urgent delivery requests
• Follow up with carriers regarding shipment delays
• Process returned diamonds and jewellery from customers

Requirements

• Minimum 2 years of diamond and/or jewellery quality control experience
• Experience managing stock or inventory of high-value products
• Strong understanding of jewellery craftsmanship, stone setting, and metal types
• Logistics experience or familiarity with Brinks, FedEx, or UPS
• Strong attention to detail
• High levels of honesty, professionalism, and integrity

Benefits

• Opportunity to join a fast-growing global company
• Exposure to international operations and best practices
• Unlimited holiday
• A dynamic, collaborative, and supportive work environment

About the Company

Nivoda is a fast-growing B2B marketplace transforming how the global jewelry industry operates. Through our online platform, we connect buyers and sellers of jewelry and provide the most transparent, efficient, and cost-effective way to source and sell diamonds and jewelry.