Frontliner (Offline Store)

Responsibilities

• Greet and assist customers in finding the right secondhand mobile phones
• Maintain store cleanliness, organization, and visual appeal
• Manage daily store operations including opening/closing and cash/card transactions
• Assess the condition and functionality of secondhand mobile phones according to company standards
• Handle customer inquiries, complaints, returns, and exchanges
• Accurately record sales, inventory levels, and customer transactions
• Promote offers, discounts, and accessories to drive sales

Requirements

• Experience in retail (electronics or secondhand goods preferred)
• Strong sales skills with a track record of meeting targets
• Excellent communication and customer service abilities
• Ability to assess the condition and function of mobile devices
• Proficiency in handling payments and using POS/invoicing systems
• Basic knowledge of mobile phone brands, models, and technology
• Ability to work flexible hours, including weekends and holidays

About the Company

Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia, part of the Carousell Group. We help users sell gadgets directly for cash or via trade-in with leading eCommerce partners.