Front Office Trainee

Responsibilities

• Handle guest check-ins and check-outs using hotel systems
• Manage shifts independently and act as the first point of contact in the lobby
• Assist guests with Kiosks
• Maintain contact with guests to ensure they feel welcome
• Provide guest support, including booking taxis and recommending local activities
• Process payments and perform daily tasks such as wake-up calls and room assignments
• Resolve guest complaints in collaboration with supervisors

Requirements

• Currently enrolled in a relevant MBO level 3 or 4 education program
• Flexibility to work mornings, evenings, weekends, and holidays
• Good communication skills, specifically in English
• Additional languages are a plus

Benefits

• Internship allowance of €600 per month
• Daily free meal in the canteen
• Professional guidance from experienced colleagues
• Access to learning and development via Radisson Academy
• Employee discounts on accommodation and F&B worldwide
• 50% discount on food and drinks at Radisson Blu and Park Inn by Radisson hotels in the Netherlands
• Access to the Benefits at Work platform

About the Company

Park Inn by Radisson Amsterdam City West is a vibrant hotel with 476 rooms and 21 meeting rooms, located near Amsterdam Sloterdijk station. Part of the Radisson Hotel Group, we foster a diverse and international team environment driven by a 'Yes I Can!' spirit.