Posted a day ago
Front Office Team Member
AccorHotelFront Office Team Member
Perks & benefits
Paid LeaveHealth Insurance
Requirements
English fluency, Opera Cloud preferred, Guest relations, Organised, Multi-tasking, Works under pressure, UK work eligibility
Skills
Opera Cloud
About the role
Responsibilities
- Welcome guests and provide a warm first and last impression
- Support guest relations and respond to information requests
- Maintain visible presence in the lobby and assist with guest needs
- Follow administrative procedures and front-of-house standards
- Assist the bar and food and beverage team when required
Requirements
- Fluency in English
- Prior experience with Opera Cloud or a related system preferred
- Strong customer service and guest relations skills
- Positive problem-solving approach
- Organised, punctual, and able to multitask
- Able to work under pressure
- Eligible to live and work in the UK
Benefits
- Hourly pay of £14.80
- Free night stays in UK hotels
- Up to 30% discount in Accor restaurants
- Complimentary UK hotel stays subject to availability
- Pension scheme
- Talent gym access
- Additional holidays with service
- Complimentary meals on duty
- Career opportunities across international brands
- Employee advisory support
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Get started — it's freeFront Office Team Member
AccorHotel · London
