Front Office Team Member

Responsibilities

• Provide efficient service for guest registration and departure
• Maintain accurate guest accounts and provide helpful information
• Attend to incoming calls via the switchboard professionally
• Maintain strict security procedures to ensure guest confidentiality and safety

Requirements

• Experience in retail, hospitality, or customer-facing roles
• Excellent communication skills
• Strong organisational skills
• Positive, can-do attitude
• Eligibility to live and work in the UK

Benefits

• Hourly rate of £13.45
• Free night stays in UK hotels
• Up to 30% discount in Accor Restaurants
• Discounted hotel rates worldwide
• Access to Accor Academy for continuous learning

About the Company

Accor is a pioneer in responsible hospitality, gathering more than 45 brands and 5,600 hotels across 110 countries. We aim to create lasting, memorable, and impactful experiences for our customers and the planet.