Front Office Supervisor & Receptionist

Responsibilities

• Manage daily front office operations, including staff scheduling and guest inquiries
• Oversee guest check-ins, check-outs, and reservation processes
• Uphold high standards of guest service and customer relations
• Handle guest inquiries and resolve issues efficiently to ensure satisfaction
• Maintain professional service standards within a hotel apartment setting

Requirements

• 2–3 years of experience as a Front Office Supervisor (for Supervisor role)
• 1–2 years of experience as a Receptionist (for Receptionist role)
• Arabic speaking is mandatory for the Supervisor position
• Proficiency in hotel management systems and Microsoft Office
• Strong communication, organizational, and interpersonal skills
• Professional appearance and a positive, guest-oriented attitude
• Immediate joiners preferred

About the Company

Neha Hotel is a large hospitality organization with over 200 employees, providing high-quality accommodation and services in a hotel apartment setting in Dubai.