Front Office Supervisor

Responsibilities

• Supervise the Front Office Agents and monitor their workflows
• Ensure smooth check-in and check-out processes, reservations, and payment processing
• Act as the primary point of contact for guests in the lobby
• Conduct training and ensure service standards are maintained
• Provide guest advice regarding local attractions, restaurants, and events
• Coordinate with other departments to ensure guest satisfaction and smooth operations

Requirements

• Experience in reception and supervisory/management roles
• Proficiency in German and English
• Strong communication skills and a passion for hospitality
• Ability to find creative solutions and provide recommendations
• Openness to digital tools and new systems
• High level of personal integrity and ability to work in a fast-paced environment

Benefits

• Permanent employment contract
• Team rates for employees, friends, and family at all Radisson Hotels
• 30% discount on food and beverages at all Radisson Hotels
• Free meals in the employee restaurant
• An additional day off for your birthday
• Employee benefit portal with various discounts
• Referral program bonus
• Free accommodation in the hotel for the first month if relocating from another city
• Access to over 2,000 online training courses via the Radisson Academy
• Global career opportunities within the Radisson Hotel Group