Front Office Supervisor

Responsibilities

• Oversee daily front desk operations and ensure accuracy in financial transactions
• Reconcile and verify revenue, payments, taxes, and adjustments
• Review and balance daily reports across rooms, F&B, and other outlets
• Deliver seamless check-in and check-out experiences aligned with brand standards
• Lead, coach, and support front desk associates and the night audit team
• Act as Manager on Duty (MOD) to oversee hotel operations and respond to emergencies
• Monitor mobile check-in/check-out and guest service metrics

Requirements

• Previous Front Office or hotel operations experience
• Supervisory experience preferred
• Strong leadership, communication, and problem-solving skills
• Detail-oriented with understanding of hotel financial processes
• Ability to work flexible schedules including evenings, weekends, and holidays

About the Company

Blue Sky Hospitality Solutions is a service-driven organization dedicated to a "Yes" culture, focusing on exceptional guest experiences and seamless hospitality operations.