Posted 3 hours ago
Front Office Staff
Siloam Hospitals GroupFront Office Staff
Requirements
Interpersonal skills, EHR familiarity, Microsoft Office Suite, Fast-paced environment adaptability
Skills
EHRMicrosoft Officecustomer service
About the role
Responsibilities
- Handle visitor questions and direct them to relevant hospital personnel
- Maintain a tidy front desk with necessary stationery and informative materials
- Train, supervise, and support staff including receptionists, security, and call center agents
- Ensure timely and accurate customer service
- Handle specific customer complaints and requests
- Troubleshoot emergencies
Requirements
- Excellent interpersonal skills and professionalism
- Ability to provide empathetic patient interactions
- Familiarity with front office management software and Electronic Health Records (EHR)
- Proficiency in Microsoft Office Suite (Excel and Word)
- Ability to handle a fast-paced environment and unexpected challenges
About the Company
Siloam Medika Canggu clinic provides general consultation, emergency, outpatient, and home visits with International standard staff and service.
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Siloam Hospitals Group · Badung
