Posted 6 hours ago
Front Office Staff
Siloam Hospitals GroupFront Office Staff
Requirements
Bachelor's degree (S1), 1 year Customer Service/Registration experience, Active English proficiency, Microsoft Office proficiency, Willingness to work shifts
Skills
customer serviceMicrosoft Office
About the role
Responsibilities
- Serve patient registration processes quickly, friendly, and accurately
- Handle payment processes according to procedures and ensure transaction accuracy
- Provide clear and complete information to patients, families, and visitors regarding clinical services
- Maintain patient data confidentiality and ensure administration follows standards
- Provide excellent service to ensure satisfaction of patients, families, and visitors
- Ensure all front office services comply with clinical operational standards
Requirements
- Minimum Bachelor's degree (S1) in any major
- Minimum 1 year of work experience in Customer Service or Registration
- Active proficiency in English (oral and written)
- High customer service orientation
- Neat, attractive, and professional appearance
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Willingness to work in shifts and be placed in Jakarta
About the Company
Siloam Hospitals Kebon Jeruk is a modern hospital in West Jakarta offering a wide range of comprehensive clinical services and centers of excellence including orthopedics, cardiology, and neurology. It is accredited by the Joint Commission International (JCI).
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Siloam Hospitals Group · Jakarta Barat
