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Posted 10 hours ago
Front Office Specialist
EyeCare PartnersFront Office Specialist
Requirements
High school diploma or GED, 1 year customer service experience, Proficiency in Microsoft Office, Ability to pass background check
Skills
ExcelMicrosoft Officecustomer service
About the role
Responsibilities
- Act as the first point of contact to deliver a world-class Total Patient Experience
- Provide exceptional customer service in person and via phone
- Greet patients promptly and maintain a professional attitude
- Manage phone lines and ensure prompt, courteous service
- Coordinate patient flow and communication to maximize office efficiency
- Verify insurance authorizations and build accurate flow sheets
- Process patient check-outs and collect payments
- Perform daily reconciliations and cash drawer management
- Comply with all company policies and HIPAA regulations
Requirements
- High school diploma or GED
- Minimum of 1 year in a customer or patient-facing role
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
- Ability to pass a state-required background check
- Ability to provide proof of identity and right to work in the US
Preferred Qualifications
- Previous medical office experience
- Previous ophthalmic experience
About the Company
EyeCare Partners is an equal opportunity/affirmative action employer dedicated to providing exceptional patient care and service.
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EyeCare Partners · Lebanon