Front Office Specialist

Responsibilities

• Act as the first point of contact to deliver a world-class patient experience
• Provide exceptional customer service in person and via telephone
• Greet patients promptly and manage professional office atmosphere
• Answer internal and external phone calls with courtesy and urgency
• Verify insurance authorizations and build accurate flow sheets
• Check out patients and collect payments according to procedures
• Manage patient flow to maximize office efficiency
• Complete daily reconciliations and cash drawer counts
• Comply with all company policies and HIPAA regulations

Requirements

• High School Diploma or GED
• Ability to work various days and hours including Saturdays
• Proficiency with Microsoft Excel, Word, and Outlook
• Strong verbal and written communication skills in English
• Basic to intermediate mathematics and problem-solving skills
• Detail-oriented and reliable with a professional attitude

Preferred Qualifications

• Industry-related experience preferred
• Experience in a medical or clinical environment

Benefits

• Full Benefits Package (Medical, Vision, Dental, and Life Insurance)
• 401k with Employer Matching
• Paid Time Off and Paid Holidays
• Competitive Base Pay plus Bonus/Commission
• Optical Education Reimbursement
• Paid Maternity Leave

About the Company

Clarkson Eyecare provides comprehensive eye care services across multiple locations in the St. Louis area.