Front Office

Responsibilities

• Handle patient registration processes quickly, friendly, and accurately
• Manage payment processes according to procedures and ensure transaction accuracy
• Provide clear and complete information to patients, families, and visitors regarding clinic services
• Maintain patient data confidentiality and ensure administration follows standards
• Provide excellent service to ensure satisfaction of patients, families, and visitors
• Ensure all front office services comply with clinic operational standards

Requirements

• Minimum Bachelor's degree (S1) in any major
• Minimum 1 year of work experience in Customer Service or Registration
• Active proficiency in English (oral and written)
• High customer service orientation
• Neat, attractive, and professional appearance
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

About the Company

Siloam Hospitals Semarang is a compact hospital equipped with ultrasound, X-Ray, and 64 Slices CT Scan, providing excellent medical services in a precise, effective, and comprehensive manner.