Posted 18 hours ago
Front Office Manager
Radisson Hotel GroupFront Office Manager
Requirements
Malaysian citizenship required, Experience managing front desk staff, Knowledge of reservation management, Strong customer service skills, Budget and inventory management experience
Skills
HospitalityLeadership
About the role
Responsibilities
- Manage the front office team and lead by example
- Ensure all aspects of the guest journey are delivered to the highest level
- Manage budgets and inventory
- Work proactively to ensure guest satisfaction and smooth department operations
- Oversee staff training and development
Requirements
- Open to Malaysian candidates only
- Proven ability to drive guest satisfaction and handle complaints
- Experience managing and motivating front desk staff
- Solid understanding of check-in/check-out, reservation management, and guest billing
- Strong organizational and time management skills
- Ability to work in a fast-paced environment
Benefits
- Up to 53% off stays at over 1,500 Radisson Hotels worldwide
- Guaranteed minimum of 30% off for Friends & Family
- Exclusive discounts on Breakfast, Food & Beverage, Spa, and more
- Career development and growth opportunities
About the Company
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.
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Get started — it's freeFront Office Manager
Radisson Hotel Group · Kota Kinabalu
