Front Office Intern

Responsibilities

• Welcome guests upon arrival to create a positive first impression
• Manage check-in and check-out procedures
• Respond to phone calls and guest requests courteously and efficiently
• Provide local recommendations and travel tips for Brussels
• Handle reservations and special guest requests
• Coordinate with other hotel departments to ensure a seamless guest experience

Requirements

• Proficiency in English and French
• Dutch or other languages are a plus
• Currently a student in hospitality or a related field
• Customer-focused and diplomatic personality
• Availability for an internship starting July or August 2026 for approximately six months
• Ability to work shifts (07:00-15:00, 15:00-23:00), weekends, and occasionally night shifts

Benefits

• Housing assistance and transportation reimbursement for students residing abroad
• Complimentary lunch during shifts
• Internal training and networking opportunities
• Discounts on rooms and restaurants across Pandox investment group hotels
• Access to well-being initiatives and mental health programs

About the Company

Hotel Indigo Brussels City is a prestigious hotel offering a dynamic and collaborative work environment focused on exceptional service and guest satisfaction.