Posted 7 hours ago
Front Office Executive
TastelabFront Office Executive
Requirements
Exceptional interpersonal skills, Discretion and diplomacy, Highly organized, Professional appearance, English fluency, MS Office and POS proficiency
Skills
customer serviceHospitality
About the role
Responsibilities
- Greet members and guests warmly upon arrival and departure
- Verify membership status and ensure access control protocols are followed
- Provide personalized assistance and address members by name
- Handle member inquiries, complaints, and requests with discretion
- Manage phone lines, emails, and in-person queries
- Schedule reservations for club facilities including restaurants, events, and spa
- Support event bookings and coordinate with F&B and wellness teams
- Maintain accurate records of member visits and communications
- Assist the Membership Office with onboarding new members
- Process payments for services and membership fees
- Collaborate with housekeeping, security, and operations teams
Requirements
- Exceptional interpersonal and communication skills
- Strong sense of discretion, diplomacy, and confidentiality
- Highly organized with attention to detail
- Professional appearance and polished manner
- Fluency in English
- Computer literacy in MS Office, POS systems, and CRM tools
Preferred Qualifications
- Fluency in French or Arabic
About the Company
Tastelab is a Private Members' Club located in Beit Mery, Metn.
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Get started — it's freeFront Office Executive
Tastelab · Beit Meri
