Front Office Coordinator

Responsibilities

• Greet and check-in patients in a friendly and professional manner
• Manage patient appointment scheduling, including rescheduling and cancellations
• Answer incoming phone calls, respond to inquiries, and direct calls as needed
• Collect and verify patient information, including insurance details and demographics
• Maintain patient records in the practice management system, ensuring accuracy and confidentiality
• Process patient payments, handle billing inquiries, and provide receipts for transactions
• Coordinate communication between the front office, clinical staff, and physicians
• Assist patients with completing required forms and paperwork
• Adhere to HIPAA regulations and company policies regarding patient information and confidentiality

Requirements

• High school diploma or general education degree (GED) required
• Medical reception experience preferred
• Knowledge of MS Office and Electronic Medical Records (EMR)
• Strong organizational and multitasking skills
• Ability to work effectively both independently and as part of a team
• Ability to read, write, and comprehend simple instructions and correspondence

Benefits

• Comprehensive Health Benefits (Medical, Dental, and Vision)
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Short & Long Term Disability
• Holidays and Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Retirement Contribution Program with 401(K) Match

About the Company

SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people breathe better, hear better, and live better. We focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care.