Front Office Coordinator

Responsibilities

• Act as the facility receptionist, greeting visitors and patients with a professional attitude
• Manage incoming referral calls, route telephone calls, and distribute faxes and emails
• Complete patient admissions by collecting demographic, financial, and clinical data
• Verify insurance eligibility and benefits and perform pre-certification for patients
• Maintain patient confidentiality and provide necessary HIPAA documentation
• Support billing processes by entering information into the computer registration module
• Maintain organized medical records and manage office supplies and inventory
• Perform administrative tasks including typing correspondence, filing, and managing mail

Requirements

• High School Diploma or equivalent combination of education and experience
• 0–2 years of experience in a medical office or administrative front office role
• Intermediate computer skills, including experience with electronic medical records (EMR) and scheduling programs
• Strong verbal and written communication skills
• Excellent organizational, planning, and time management abilities
• Ability to handle multiple tasks simultaneously in a fast-paced environment

About the Company

Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease. We are dedicated to improving the quality of life for patients worldwide through high-quality products, innovative technologies, and exceptional care.