Front Office Coordinator

Responsibilities

• Serve as the primary front-line representative for the Center for International Education (CIE)
• Respond to inquiries in person, by phone, and electronically to provide student-centered support
• Support international student services, study abroad initiatives, and English language programming
• Maintain a welcoming, organized, and culturally responsive office environment
• Coordinate front office operations, including digital signage, informational displays, and office supplies
• Maintain accurate records of office traffic, student inquiries, and service trends
• Assist with document routing, imaging, and information management procedures
• Provide administrative support for departmental communications and special projects

Requirements

• High school diploma or GED required (Associate degree preferred)
• 0–1 years of related experience in student support, customer service, or administrative roles
• Proficiency with Microsoft Office and standard office technologies
• Strong interpersonal, communication, and customer service skills
• Excellent organizational skills with the ability to manage multiple priorities
• Ability to maintain confidentiality and handle sensitive information
• Cultural sensitivity and an understanding of the needs of international students

Benefits

• Comprehensive medical, dental, and vision coverage
• 100% tuition coverage for one undergraduate and one graduate degree
• Retirement contributions including a 6% annual gift and 4% matching contribution
• Generous time off including 18 days of personal leave in the first year and 9+ paid holidays

About the Company

Embry-Riddle Aeronautical University is the world’s largest aviation and aerospace university. Celebrating 100 years of leadership, the university serves more than 30,000 students globally through its residential campuses and a vast worldwide network, empowering the next generation of leaders in STEM, aviation, and space exploration.