Front Office Assistant

Responsibilities

• Build and maintain productive schedules for doctors and hygienists
• Verify insurance coverage, fee schedules, and complete full insurance breakdowns for patients
• Complete pre-authorizations and referrals to ensure accurate claim processing
• Coordinate financial agreements and consent forms regarding patient financial responsibility
• Assist patients with understanding treatment plans to increase dental case acceptance
• Manage patient check-in, registration, and maintain accurate health records in compliance with HIPAA
• Oversee efficient office operations including phone calls, mail, and patient billing inquiries

Requirements

• Proven experience in customer service or sales
• Strong attention to detail and ability to manage office workflows
• Ability to sit at a desk for prolonged periods and lift up to 15 pounds

Preferred Qualifications

• Previous experience working in a dental office

Benefits

• Work-Life Balance: Monday-Friday, 8am-5pm schedule
• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, and Care.com Membership
• Employee Assistance Program and Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

About the Company

Gen4 Dental provides personalized, high-quality dental care in a warm and compassionate environment. We pride ourselves on building lasting relationships with families and fostering a collaborative, growth-oriented workplace that values excellence and professional development.