Front Office Agent/Receptionist

Responsibilities

• Manage lobby operations and act as the primary point of contact for guests
• Handle check-in, check-out, reservations, and guest inquiries
• Process payments and manage telephone communications
• Provide local recommendations for attractions, restaurants, and events
• Coordinate with other departments to ensure smooth front office operations

Requirements

• Experience in a similar position is an advantage
• Fluency in German and English
• Strong attention to detail and creative problem-solving skills
• Hands-on mentality and commitment to exceptional guest service
• Ability to use digital tools and learn new systems quickly
• Reliable and effective communication skills

Benefits

• Discounts in the employee restaurant
• Individual training via the Radisson Academy with access to 2000+ online courses
• Attractive employee discounts within the Radisson Hotel Group
• Opportunity for transition to a permanent employment contract
• Global career opportunities across 1400+ hotels

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive brands and over 1,400 hotels in operation and development in more than 95 countries.