Front Office Agent

Responsibilities

• Manage check-in and check-out processes
• Handle reservations, guest inquiries, and telephone calls
• Process payments and manage lobby operations
• Provide advice on local attractions, restaurants, and events
• Coordinate with other departments to ensure guest satisfaction

Requirements

• Experience in a similar position is an advantage
• Fluency in German and English
• Strong attention to detail and problem-solving skills
• Hands-on mentality and commitment to service excellence
• Ability to use digital tools and new systems
• Effective communication skills

Benefits

• Team rates for employees, friends, and family at all Radisson Hotels
• 30% discount on food and beverages at all Radisson Hotels
• Free meals in the employee restaurant
• An additional day off for your birthday
• Employee referral program bonus
• Free accommodation for the first month if relocating from another city
• Access to over 2,000 online training courses via Radisson Academy
• Diverse global career opportunities

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive brands and over 1,400 hotels in operation and development in more than 95 countries.